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December 09, 2023
SERVICE VISIT
Great service department the manager Kelly is the best Very helpful highly recommend this service department at genenis of white plains Very helpful highly recommend this service department at genenis of white plains More
by Greeneyez531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichols, Mark Hersh, Nick Seegolam, Matthew Delbene , Alexis Alvardo, James Murray, Kaitlin Holt, Susan Cosentino
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Dec 09, 2023 -
Dec 09, 2023 -
Greeneyez531 responded
Excellent service kind staff Kelly McNichols service manager very kind and helpful
Helpful 0
August 18, 2023
SALES VISIT - NEW
We worked with Jeff SYMEON on the purchase of our 2023 GV60 Performance. Jeff knows his stuff. He was patient, knowledgeable and made the whole process easy. We appreciated his callbacks after delivery. H GV60 Performance. Jeff knows his stuff. He was patient, knowledgeable and made the whole process easy. We appreciated his callbacks after delivery. He spent a lot of time explaining the operation of the car, answered all our questions and was responsive to emails sent once we were home. I wouldn’t hesitate to deal with him again in the future. More
by ecs148
Employees Worked With
Jeff Symeon
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Helpful 0
April 10, 2023
SALES VISIT - NEW
It was the most enjoyable, professional, experience I have ever had buying a car. All departments including sales, cash management, corporate all work together as a team to make the process successful! have ever had buying a car. All departments including sales, cash management, corporate all work together as a team to make the process successful! More
by Dwestspfld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Mosca, Mark Hersh, Adilson Verdan
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Helpful 0
November 26, 2022
SALES VISIT - NEW
Always a great experience at Pepe . Everyone is always very pleasant . The salesman Howard was very experienced. Everyone I fest with was a pleasure Everyone is always very pleasant . The salesman Howard was very experienced. Everyone I fest with was a pleasure More
by claranralph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Ralph Gianni
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Helpful 0
November 25, 2022
SERVICE VISIT
Great service, professional and friendly ; I’ve been a customer for fifteen years, purchased my second Infiniti from this dealership because of the great experience . customer for fifteen years, purchased my second Infiniti from this dealership because of the great experience . More
by Clara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilson Verdan, Alexis Alvardo, Susan Cosentino
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Helpful 0
November 14, 2022
SERVICE VISIT
Clean, professional, and caring staffs. They took the time to explain what was done on your vehicle. They took the time to explain what was done on your vehicle. More
by Howardco*ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve., Susan Cosentino
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Helpful 0
October 31, 2022
SALES VISIT - NEW
Howie was great and extremely knowledgeable. He made the transition into our first Infiniti extremely easy. He made the transition into our first Infiniti extremely easy. More
by raygi923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie
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Helpful 0
July 30, 2022
SERVICE VISIT
Got me in quickly for emergency work to correct draining battery. Alex Alvarado, service manger, listened to my issues and pulled together internal and external resources to address the problem and do an ov battery. Alex Alvarado, service manger, listened to my issues and pulled together internal and external resources to address the problem and do an overall assessment of car's status and preventive maintenance needs. More
by caseyrush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Alvardo
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Helpful 0
June 21, 2022
SERVICE VISIT
There hospitality is always great, car runs like new after each service plus it comes with a free car wash which leaves your car feeling so good.they check up on you to make sure all is well and you can after each service plus it comes with a free car wash which leaves your car feeling so good.they check up on you to make sure all is well and you can always respond via phone or email!! More
by J.g.henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Alvardo, Susan Cosentino
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Helpful 0
May 30, 2022
SERVICE VISIT
Perfect service thank youThe service is very clean very respectful and it is a pleasure to service my car there actually it the only place I send my car. respectful and it is a pleasure to service my car there actually it the only place I send my car. More
by mrmiraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Delbene , Alexis Alvardo, James Murray, Kaitlin Holt, Susan Cosentino
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Helpful 0
