Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,076 ratings
Thank you!
Problems in the last 24 hours in Berlin, Connecticut
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Berlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near Berlin, Hartford County, Connecticut
The most recent Comcast Xfinity outage reports came from the following cities:West Hartford, Hartford, Meriden, Wallingford, Bristol, Glastonbury, South Glastonbury, New Britain, Manchester, Cromwell, Wethersfield, Durham, Middletown, Middlefield and Cheshire.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Wi-fi | ||
TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Berlin, Connecticut
Latest outage, problems and issue reports in Berlin and nearby locations:
barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut
@comcastcares hi. Would I be able to get a credit for the outage?
Lou Will 🇯🇲 (@__Mck_Jr) reported fromHartford, Connecticut
$640 to xfinity cuz I ain’t pay **** during this Covid ****. Everyday I say I’m cutting my cable cuz I only watch 3 channels
Katelyn Lobnow (@klobnow) reported fromWallingford, Connecticut
I’ve had @Xfinity for 1 week and already experiencing issues. Cool. @comcastcares
Jerome J. Duncan (@jrxmey) reported fromHartford, Connecticut
Xfinity charged me $20 for moving my service and now my modem won't activate. Fun times
Bill Flood (@Bill_Flood) reported fromPortland, Connecticut
Power restored Wed 10:30pm@Xfinity service back that morn.For past 4 days, @comcastcares, we lose TV/internet/phone 2-3 times a day, usually one of those times (like now) for hours. I'm trying to work from home. Fix it or tell me how long this lasts so I can make arrangements.
🇨🇺SOY CUBANA 🇨🇺 (@SexySaida) reported fromEast Hartford, Connecticut
@comcast plz help me connect to my laptop
Skye ACNH (@fizzelwhizzel) reported fromMiddletown, Connecticut
Thanks @Xfinity for not telling your customers earlier so I could plan to be at work instead of at home for this stupid maintenance in my area
Hכo & Stitch (@sunookitsune) reported fromEast Hartford, Connecticut
@406foxx @comcastcares According to their own statements, their network has capacity and data caps are not needed to manage it.
barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut
@Xfinity how would go about getting a credit on my account due to service during the storm
Jose Duran (@joseduran619) reported fromNew Britain, Connecticut
More than 3 hours on the phone, nobody willing or able to transfer me to customer support, already been hung up on once and nobody bothered to call me back. Still on hold and getting the runaround, @Xfinity is this how you treat new customers?
𝔇𝔯. 𝔉𝔬𝔯𝔱𝔶𝔰𝔢𝔳𝔢𝔫 🎃🥃 (@fortyseven) reported fromMiddletown, Connecticut
Comcast issue. 😭
Lee (@MrDulaire) reported fromEast Hartford, Connecticut
@comcast yall got some rude *** employees working behind that counter and phone
❥ 𝓁𝑜𝓁𝑜 (@llboogie_) reported fromEast Hartford, Connecticut
@Xfinity is garbageeee. Literal non-stop issues with them since we upgraded to pay them $85 dollars a month back in mf MAY! 🙄 incompetent af
Rochelle (@R_H_2020) reported fromMiddletown, Connecticut
@comcastcares I just lost service at 8:15 and your agent couldn’t fix & can’t get an agent here till next Sunday. Plus I just heard my friend was down same time but it’s back up. Somethings is strange! I have college kids here doing school remotely! Help please!!!
Rochelle (@R_H_2020) reported fromMiddletown, Connecticut
Comcast went down at exactly 8:15. A friend also went down at that time but is back up. It can’t just be my house and I have to wait a week for a tech. Are they crazy?
Andrew Kieffer (@andrewkieffer) reported fromWest Hartford, Connecticut
@Xfinity @comcast it’s being reported that you are bringing data caps to internet customers in the NE early next year. If I see I single overage charge I will cancel everything I have with you. I hear @GoNetspeed has great offerings.
barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut
@Xfinity Looking for information on a credit for the power outage
Adam, Questionable Protagonist (@AdamECohen) reported fromMiddletown, Connecticut
Narrator: The stream was not back up. Comcast is bad at (literally their only) job.
Call Me Crazy (@LeastYouCallMe) reported fromHartford, Connecticut
Xfinity playing with the WiFi in a minute I’m going to cancel altogether
Call Me Crazy (@LeastYouCallMe) reported fromHartford, Connecticut
Xfinity playing with the WiFi . In a minute I’m going to cancel my account altogether
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Aqueerius (@ohheyjoeyyy) reported fromSan Francisco, California
@Xfinity why tf y’all cancelling my service when I put in no such request 🤔🤨🤨🤨🤨
sierra (@sierraholmes_) reported fromNashville, Tennessee
@KBEVSSS @Zouthern_Charm Why are you against Xfinity? I have no issues. My bill is only 55
Brian McNett (@b_mcnett) reported fromEast Bremerton, Washington
Still no internet. Cabal modem seems to be stuck trying to negotiate the upstream connection with Xfinity.Kinda wish I could rule out this being a problem with my equipment without involving customer support.
stoic (@TheyBeLikeSWAG) reported fromCoconut Creek, Florida
@Xfinity I don't get how I give you ****** money EVERY month WITHOUT fail. And my ******* internet DOESN'T ******* WORK."We have some outages in your area."YEAH NO **** BRO.
Carly Targayren 🌙 || BE AN ANTIRACIST (@CarlyTargaryen) reported fromChicago, Illinois
@Xfinity has been working for over two weeks since I moved in and suddenly stopped working today and is telling me I have to activate my service but won't let me sign in ??? Endless loop of error messages
Ryan Sumait (@RyanSumait) reported fromChicago, Illinois
Only reason I’m here is bc my internet is down. Thx Comcast
Damon Stephenson (@Damo_Stevo) reported fromCity of Saint Augustine Beach, Florida
@comcastcares service is intermittent over the past few weeks. Lots of drop outs and “connection unstable” notifications. Can you please assist? Thank you.
OP Choudhary (@OPChoudhary7) reported fromSan Jose, California
@day_dree @Xfinity @comcast That sucks. The internet provider choices have reduced or ended altogether in last many years. If Comcast has wireless backup connection, please ask for that. They generally have it for business account. We have it for AT&T. Comcast also have this option.
KK LaFournaise (@KK_LaFournaise) reported fromSaratoga, California
Day 4 of NO POWER and NO clear consistent communication from @PGE4Me now communities around our home are being evacuated from fires and without power our @Comcast @Xfinity WiFi doesn’t work, we rely on unstable cell phones w/ 1-2 bars. #poweroutage #lomaprieta #losgatos95033
Brandon Figueroa (@jettaboi) reported fromSan Francisco, California
@comcastcares so let me get this straight, no phone # listed on the site, the chat service is not activated. Y’all advise to send a message via social media but don’t respond. I had Comcast for 72hrs & already regret it.
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