The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 556 |
| Houston, TX | 369 |
| Seattle, WA | 237 |
| Philadelphia, PA | 235 |
| Washington, D.C., DC | 235 |
| Atlanta, GA | 207 |
| Denver, CO | 205 |
| San Francisco, CA | 146 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 139 |
| Miami, FL | 137 |
| Orlando, FL | 134 |
| Boston, MA | 124 |
| Detroit, MI | 117 |
| Portland, OR | 112 |
| Minneapolis, MN | 110 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 89 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 65 |
| Tampa, FL | 63 |
| New York City, NY | 59 |
| San Jose, CA | 54 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 37 |
| Charlotte, NC | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Roman (@RomieYoungpeter) reported @brithume @Xfinity 1st world problems
- Tyler J. Quebedeaux (@tjq1190) reported
Ok Comcast, et. al.:I woke up stupid early (before 8AM!) and completely cleared out my closet so that you all could do the work *you* say you have to do…. Where the f*** are you all?!
- David (@freeAgent85) reported
@jfarmer Never experienced or seen that myself. My father is on Comcast in MI and doesn’t have an issue, but I believe he’s also on his own modem and not an ISP provided one. He’s on Google WiFi router/APs.
- Allan Adamson (@blueyes1181) reported
can I work todayor is it DNS problems all day@comcast @comcastbusiness
- Leor Kushner (@LeorKushner) reported
@Xfinity you are the worst company with the worst customer service...Verizon is far superior
- AshLEY 💗💛💙 (@AshleysWndrlnd) reported
I swear @Xfinity doubled down on their ****** customer service by implementing the WORST automated system known to man.
- Yuhfavpword⭕ (@yuhfavpword) reported
@Xfinity Support #amc theater go to the movies get ouuuttttt
- Paul Soles- No Longer a Republican as of 11-2020 (@PaulSoles7) reported
@havok_2021 @Xfinity Yea and I do not have them, thankfully. they are way too expensive and their customer service sucks.
- The Big ***** Boricua 🇵🇷 (@freakkinnricann) reported
@CakeLikesLies @FatKidDeals This may be a dumb question but can you have these hooked up to internet service providers like Xfinity?
- sky | stream blouse! (@adoramybeIoved) reported
GUYS? DOES ANYONE HERE HAVE A TV SERVICE THAT SUPPORTS THE OWL HOUSE?? I WANNA WATCH SZN 2 EP 1 BUT I CANT BC XFINITY DOESNT SUPPORT IT
- J (@pragmatictexan) reported
@nbc @comcast Why would you cancel Manifest when it’s literally #1 on @netflix ?? I just binged the first season on Netflix and I’m now super invested. What sort of business model are y’all running? Renew it now! #SaveManifest
- AshLEY 💗💛💙 (@AshleysWndrlnd) reported
I swear @Xfinity doubled down and their ****** customer service by implementing the WORST automated system known to man.
- Cantseemyfeet (@inf3cti0n) reported
There is no spoon........... just comcast going down :(
- Eric Blair🔥 (@protecttruth_) reported
@hamandcheese I also believe Comcast and Verizon are the proper size to provide optimal service, and that MSNBC should be part of an cable provider for reasons of “economies of scale” and not because controlling content and means of provision provides opportunities for distortive collusion.
- Matt Williams (@Technovangelist) reported
Kinda bummed about internet options at the new house. The only option is xfinity and their fastest regular solution is 1.2gbps down with only 35Mbps up. Uggghh. To get faster you have to go to business or there 2Gbps service for 300/mo.
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